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CRM
4.4/5(8,700 reviews)
Freshsales
Freshsales combines CRM with built-in phone, email, and contact management. Freddy AI provides lead scoring and next-best-action suggestions. Built-in communication tools reduce the need for multiple sales tools.
Starting Price
From $9/user/mo
Rating
4.4/5
Reviews
8,700
Category
CRM
SW Score
Powered by verified reviews & dataFeatures
87%
Reviews
86%
Momentum
87%
Popularity
91%
Overall rating based on user reviews and product dataAvg: 88%
Key Advantages
- Built-in phone and email eliminates separate dialer tools
- Freddy AI provides meaningful lead scoring
- Clean modern UI with minimal learning curve
Potential Drawbacks
- Advanced reporting less flexible than HubSpot
- Fewer third-party integrations than Salesforce AppExchange
Key Features
Visual Sales Pipeline Management
Built-in Phone System (Call Recording)
Built-in Email (Send and Track)
AI Lead Scoring (Freddy AI)
Contact and Deal Management
Workflow Automation
Deal Journey Analytics
Built-in Appointment Scheduling
Mobile CRM with Full Feature Parity
100+ Integrations (Slack, Gmail, QuickBooks)
Best For
Best for sales teams wanting all-in-one CRM with built-in phone and email.
What Users Say
“Widely recognized as a leading solution in its category with strong user satisfaction ratings across major review platforms including G2, Capterra, and TrustRadius.”
I
Industry Consensus
CRM Review
Alternatives Considered
Salesforce CRMPipedriveZoho CRM
More CRM Tools
Ready to scale with Freshsales?
Free (3 users) | Growth $9/user/mo | Pro $39/user/mo | Enterprise $59/user/mo
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