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Communication
4.5/5(65,432 reviews)

Microsoft Teams

Microsoft Teams integrates chat, video calls, file storage, and app integration into a single hub for enterprise collaboration. With deep Office 365 integration, Teams enables seamless document co-authoring, meeting recording, and channels for project-based communication.

Starting Price

From $4/user/mo

Rating

4.5/5

Reviews

65,432

Category

Communication

SW Score

Powered by verified reviews & data
Features
90%
Reviews
85%
Momentum
86%
Popularity
92%
Overall rating based on user reviews and product dataAvg: 88%

Key Advantages

  • Deep Office 365 integration enables seamless document editing, calendar sync, and email integration
  • Meeting recording, transcription, and Copilot AI summaries available natively
  • Enterprise compliance features including eDiscovery, legal hold, and data retention policies

Potential Drawbacks

  • Can be resource-intensive — performance can suffer on older hardware with large teams
  • Thread organization can become unwieldy with many channels and active conversations

Key Features

Persistent Chat & Channel Communication
HD Video & Audio Conferencing
Microsoft Copilot (AI Meeting Summaries)
File Sharing & Co-Authoring (SharePoint)
Microsoft 365 App Integration
Teams Phone (Cloud PBX)
Meeting Recording & Transcription
Enterprise Security & Compliance

Best For

Essential for organizations already using Microsoft 365 who want a unified communication and collaboration platform.

What Users Say

Widely recognized as a leading solution in its category with strong user satisfaction ratings across major review platforms including G2, Capterra, and TrustRadius.

I

Industry Consensus

CRM Review

Alternatives Considered

Slack Enterprise GridZoom WorkplaceTwilio

Ready to scale with Microsoft Teams?

Microsoft 365 Business Basic $6/user/mo | Standard $12.50/user/mo | Premium $22/user/mo

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